ChatGPt said it’s a common glitch when you do an update. I just updated to IOS 26.2, now I can’t send an email. I asked ChatGPT how to get the send button back but it told me do click on a bunch of things that aren’t there. Besides I don’t trust it anymore after it told me to reset my entire iPhone to factory settings when I had a simple problem. Anyone else run into this glitch with outlook? How did you fix it?
Hello dude,
That sounds very annoying, but try not to stress.
Updates can do some funny things sometimes. It’s happened to me too.
Other than trying to switch it off and on again, maybe a couple times a day, I can’t think of many things to suggest.
One option, though, might be to delete or offload the Outlook app (assuming that you are using it as an app on your phone), then re-install or re-load it. Sometimes that fixes the issue.
But just a word of caution:
Make sure you have your password to log back into it. The number of times I’ve had to scrabble around for that scrap of paper on which I originally wrote my password…
Also, I’m not sure if actually deleting the app, as opposed to offloading it, might delete some data that you would want to keep, so there’s that.
Personally, I would try to avoid the hassle of restoring to factory settings.
Please don’t stress, and good luck!
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My only advice would be to contact microsoft support if you cant find the answer on a internet search. Probably better than all the potential trial and error.
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how many emails do you have in there? is it a storage problem?
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Are you sure the send button hasn’t moved? They updated outlook recently.
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Here’s what Copilot says
Short answer: No — Outlook for iOS does not intentionally remove the Send button after an iOS upgrade.
However, there are two real-world scenarios where users report the Send button appearing to “disappear”: a UI glitch and a design change that relocates the button. Both are documented in recent reports.
Why the Send Button Might Seem to Disappear
- A known Outlook iOS UI glitch
Several users report that after an update (iOS or Outlook), the blue Send button is replaced by a thin horizontal line and becomes unusable.
- Tapping the line only saves the email as a draft.
- Affects all accounts in the app.
- Restarting the app or phone sometimes helps, but not always.
This is a bug, not a feature.
- A design change that moves the Send button
Microsoft is rolling out a redesign where the Send button moves from the bottom toolbar to the top header to reduce accidental sends.
- Rollout window: Sept 2025 → March 2026
- The button is still present — just in a new location.
This change can make users think the button has vanished when it has simply moved.
What to Try If Your Send Button Is Missing
- Force-quit Outlook and reopen it
- Restart your iPhone
- Update Outlook in the App Store
- Reinstall Outlook (your accounts will sync back)
- Check if the Send button has moved to the top-right corner (new UI)
If the issue is the thin-line bug, reinstalling Outlook is the most reliable fix reported so far.
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Yes.
I stopped using it.
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Proton is pretty good. I also have a gmail legacy account before they stopped offering free emails with their domain but don’t use incase they take it away.
Yeah, they are notoriously hard to reach by phone, if not impossible.
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No, I just have 11 emails.
The problem is on my laptop.
Oh !
Still. Reinstalling it might be worth a go.
Isn’t there a file_>send menu then?
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I click on something that says send now and the email shows up in sent but it doesn’t reach the intended recipient.
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Well I was thinking more like contacting on the internet. Not phone.
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More direct link.
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As long as it’s not contacting them by email then that might work.
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Did you try removing and reinstalling outlook?
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I click on file but see info nowhere. No offense meant at all but that’s why ChatGPT isn’t helping; it’s telling me to click on things that aren’t there and do things that aren’t there.
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I haven’t been able to log onto outlook.com for years or Microsoft.com. To log on, it always asks for my old email address and password and won’t accept anything else even though I only used that for a short time, many years ago.
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