I don’t know how many of you know my situation. But basically I’m waiting on the news if I am going to be terminated from my current employment or if they’re giving me another chance. I worked the entire 10 hour shift and my manager and I spoke around 9am. She told me she still hadn’t talked to HR so she still hadn’t made a decision yet. She said she would call me later today. Well I went through my entire 10 hour shift, 6am to 4:30pm and I didn’t hear a single thing from her. I messaged her at 4pm and no response. I hope she tells me tomorrow. I’m so anxious waiting on this news.
On the positive side of things I got another full day on my next paycheck(which could be my last paycheck) I’m gonna work again tomorrow I really hope she puts me out of my misery. On the plus side I answered over 36 calls today during my shift which is practically double what I normally do. It’s proved to myself that I CAN do this job, and if I’m given a second chance I will not screw it up.
If shrs making you wait put in some good shifts and show you can do the job. If she fires you anyway, you atleast get paid. If you can’t do the shifts you probably should get another job.
Customer support jobs sometomes have very much work time surveillance. I remember working briefly for a American based company. They logged how many calls, how many cases solved, how many breaks you took, even how long you were in the bathroom. I wasn’t comfortable with it, so I quit 2 weeks in. The situation was causing too much stress and relapse symptoms.
<aybe she will see that you are making more of an effort and let you stay on, you deserve a second chance, a chance to prove that you can do just as good as the others, well done for trying to save your job by trying harder,